Leslie Monaco - Providing First Class Real Estate Services to Buyers and Sellers in Metro Denver

• "We would like to take this opportunity to thank Leslie for all the effort, time, and especially kindness she demonstrated while working with us to find a place we could call home. After our first meeting with Leslie, it was clear that we found the person we could trust to walk us through the multiple steps of buying our first home. Being first time home buyers can be one of the most stressing, frustrating, and deceiving experience someone can go through. However, we felt that Leslie was patient and took the time to clearly communicate with us the different steps needed to purchase a home, and was always welcoming the many questions we had for her. We never felt rushed nor pressured and this was an important key in keeping us comfortable and relax while exploring the market.

Leslie's knowledge of the Denver area was extremely helpful in finding a neighborhood that matched our criteria. Leslie was of great help on narrowing down our list of must-have's for the house, and once we found a few that we liked, she was very helpful in describing the advantages and disadvantages of each house. What surprised us was the great amount of research that Leslie had done to compare the house we had settled on with similar ones in the neighborhood. This helped us understand the current state of the neighborhood and the actual value of our home. In addition, Leslie has been great at following up with us on the status of any pending items, such as our furnace. We definitely put value in the relationship that we built with her."

Megan & Charles - Englewood (Buyers)

• “Leslie spent many hours searching for a new home that would suit us. After visiting a few homes and discussing our needs with her, we narrowed our many requirements down to a shorter but very specific list. Leslie was very knowledgeable about each of the neighborhoods she took us to visit and would start each day’s house hunt with information on the pros and cons of the areas we would be looking at. Her concerns included all aspects of the house from structural issues to room layouts to potential heating and cooling problems and even the to the quality of the baseboards. She really educated us on what we should be looking at when it came to buying a home and neither of us were first-time homebuyers!

We visited 106 homes before we finally found just what we were looking for. Leslie never gave up on us and never lost her sense of humor even though we think we may have set a record for the number of homes physically looked at. Her main concern throughout the long hunt was that we buy a house we absolutely loved and that we not settle for anything less. Her knowledge and advice about the process of putting in an offer and negotiating the various steps of buying the home were extremely valuable. We are grateful for all her hard work and feel we made a new friend. We would not hesitate to highly recommend her to anyone considering selling or buying a home in the Denver Metro area. ”

David & Jill – Aurora (Buyers)

• “Leslie came to our 1959 vintage home to help us begin our house hunting journey. We were impressed with her knowledge of the market and the plan she had for approaching our search and the services she offered for both buying and selling a home. While there, she gave us a range she thought our current house would sell for and after finding our dream home, she put our old house on the market and it sold in two months exactly within that range. She gave us valuable advice on what to do to prepare our house for staging and even provided a professional stager to instruct us on how best to present each room. Leslie also provided an excellent professional photographer who created a great set of photographs of our home and yard (which our buyers said motivated them to see the house), and Leslie herself took very professional panoramic videos of walking through our home to show it at its best.

Selling a home in today’s down marketplace requires an agent that is experienced and knows how best to market and present the home to buyers. Leslie Monaco is exemplary of such a Realtor. We found her friendly, hardworking, upbeat, and very professional. We would not hesitate to highly recommend her to anyone considering selling or buying a home in the Denver Metro area. ”

David and Jill – Arvada (Sellers)

• “Leslie Monaco helped my husband and I purchase our first home in August 2009. Not only were we naïve first time homebuyers, but we fell in love with a short sale property which resulted in an even more arduous and drawn out process. Leslie was with us every step of the way as we negotiated and waited for responses from the seller's two banks. She was in constant contact with the seller's agent and called us immediately after receiving any news or updates. Leslie was an invaluable ally in the process as she coordinated multiple counter offers and subsequent contract extensions as we waited for the seller's banks to approve the short sale.
  
  Leslie was always available and willing to answer any questions we had about the process, and her dedication made us feel as though we were her only client. We never asked a question that she was unable to answer, and as first time homebuyers we asked her EVERYTHING. We appreciated that Leslie provided free access to an extensive MLS property listing site which was far superior to other online search clients and allowed us to search for properties whenever it was convenient for us. Leslie was very accommodating to our busy schedules and quickly coordinated showings of the properties in which we were interested. We were most impressed by Leslie's comprehensive and detailed appraisal analysis which gave us a very accurate estimate of property value and functioned as a solid negotiating tool.
  
  Even years after closing on our home, Leslie is still a valuable resource to us and provides recommendations for contractors and maintenance companies that provide the same outstanding level of service that she does. Leslie Monaco is the reason we were able to attain our dream home within our limited budget, and I would not hesitate to recommend her services to anyone in the market for a home.”

  Jaime and Michael - Castle Rock (Buyers)

• “In the winter of 2009, I was embarking on the biggest purchase of my life: my first home. I couldn’t have asked for a better realtor in Leslie. My immediate impression of Leslie was her upbeat and welcoming attitude. She always had time for any questions and/or concerns I had, whether it was comparables to warranties. We had seen a good dozen homes before we found the one. She took note of everything I wanted and made it happen. Even when I was ready to walk away, she was always optimistic that what I wanted was out there. If I hadn’t listened to her I would probably still be in an apartment wasting my money on rent.

A month after moving into my home, I received a notice from my homeowners association stating that I had missed a payment. Leslie was more than happy to contact the association and have the issue straightened out without me even asking. Leslie continues to follow up with reminders to replace my furnace filter, and with tips and updates regarding the market. It has been 2 years now and Leslie continues to be available and reliable with any concerns I may have. I would highly recommend her to anyone interested in purchasing a home. I am lucky to have her as a realtor and a friend.”

Valarie - Parker (Buyer)

• “My husband and I decided to buy our first home in 2010. I asked around for a recommendation and my parents gave me Leslie's name. I called her and explained our situation. Leslie immediately started working to help us find the perfect house for our expanding family. The process took us about 10 months but Leslie was with us every step of the way. She was very patient as we worked out our finances and was so knowledgeable about the area that we were interested in. When showing us houses, she looked for the little things that we would never even think to look for in a house. Once we found our house, she worked with us on everything including putting in the offer, counter offers and being present during the inspection. Now that we have been in the house for almost a year, we still get emails from Leslie regarding everything from the housing market to a reminder to change our HVAC filter. I have given Leslie's contact information to several of my colleagues and friends and would recommend her to anyone!”

  Brooke and Choteau - Littleton (Buyers)

• “I was a first time home buyer and didn't have much of a budget to work with. Leslie took the time to show me every home I wanted to see, and accommodated my schedule (showing on weekends and weeknights). She was extremely knowledgable and patient when explaining the process to me. I was impressed with Leslie's caring attitude throughout the months of our working relationship. Even during the home inspection when I had a "freak out" moment, she was kind enough to explain what was going on and break down issues. I've now lived in my house for 2.5 years and could not be happier. I love my house and really feel that Leslie was a big part of bringing me to it.
  
  I can't speak highly enough of Leslie Monaco. I would (and have) recommend her to anyone looking to purchase a home. I know I will be using her again to help sell my home when the time comes.”

  Jill - Aurora (Buyer)

• “Leslie Monaco really made a big difference in my home-buying experience. She was able to find a property that meet my needs in a very short time, and she worked hard in negotiations to make sure that I was able to purchase it at the price I wanted. She is a true professional in every sense of the word. I received regular phone calls and e-mails that kept me informed of everything transpiring during the process, and she was extremely diligent in ensuring that all my questions were answered and that I was fully aware of all of the contractual implications involved at all stages of the long and arduous process. In every aspect of the home-buying process, Leslie exhibited impeccable work ethic, courtesy and respect, and true dedication to ensuring my needs were met. I'd be more than happy to answer any questions pertaining to my great experience with Leslie.”

  George – Lakewood (Buyer)

• “Our experience with Leslie was both outstanding and unique. We worked with another Realtor before and thought their services were lacking and unsatisfactory. Our lender recommended meeting with Leslie. Leslie made us feel like she had an interest in our well being, which is comforting while making such a large purchase. She made us both feel knowledgeable throughout the home buying process. As first time home buyers, we were unfamiliar with the process and Leslie was very willing to answer any questions we had at anytime. She was also willing to answer questions from our family and understood their concerns. Leslie provided us with a schedule and kept us informed with our upcoming deadlines. If anybody were in need of a Realtor, we would immediately direct them to Leslie. She is an amazing professional Realtor who we feel provides excellent services.”

Corey and Crystal – Thornton (Buyers)

• “This was our first hunting experience and our decision to use Leslie was the best one we made. Leslie was so helpful and resourceful during the entire process. The thing that I found most helpful was that she was always around to answer any of our questions at any time. I never felt pressured about any decision. For being first time buyers things did get pretty confusing and stressful at times, thankfully Leslie was there to work us through each step. Working with Leslie made our whole experience positive and exciting!”

Eric and Ericka – Littleton (Buyers)

•  “When it came to selling our home, Leslie was a godsend. She helped us sell our home in a hurry, even in this tough economy. She walked us through all of the steps beginning to end and was always there for us to hear our fears and concerns and answer our questions. She provided straightforward, valuable advice; from preparing our home to go on the market, to pricing our home. Leslie really does her research, she takes into account the most current and relevant information available and then presents it in a clear way. On top of all that she is really warm and friendly. We knew she really cared about us and the sale of our home. Looking back on our sale of our home, I can't believe how quickly it sold! I know it was because we received excellent counsel throughout the entire process. Leslie really knows her stuff. We couldn't be more pleased with the job she did and the end result!”

Ryan and Genevieve – Wheat Ridge (Sellers)

• “Margie and I want to take this opportunity to say thanks for all your Extra effort selling our condo in Woodstream Falls.  Because of your drive, knowledge and hard work the sale was over 15% higher than any appraisal that was available via the MLS. Thinking out-of-the-box and finding several properties in the area that sold for much more than anything in Woodstream Falls in the past year that was not in Multilist was brilliant. Not only is this good for us it is also good for all owners in Woodstream Falls. In addition you sold and closed our property in about 4 weeks during very tough market conditions.  Thank you for being a “Professional” through out the process. We will use you for any real estate transaction in the future and will recommend you to friends and family.  Thanks again and great job!”

Randy and Margie - Denver (Sellers)

• “This was our very first property hunting experience, and Leslie made the whole process very understandable and smooth. As we learned more of what we wanted in a property though the search, Leslie catered to our changing needs. It was a fun and enlightening experience.”

Kenton and Jenny – Denver (Buyers)

• “Leslie Heldenbrand was involved as our Realtor as we searched for a condo for our daughter. Her personal attention to our needs was outstanding! Leslie took the time to listen and learn about the features and desired location options for the property. She was always accommodating to our schedule requests in the search process. We also really appreciated Leslie’s communication efforts. She was readily available and quick to reply or respond to phone calls and emails. I think we most appreciated the fact that Leslie was not engaged in the process to make a sale but to sincerely find a good home for our daughter. That personal touch was apparent from the beginning. From start to finish, Leslie was detailed and professional. Her friendly and outgoing personality made the whole process a pleasurable experience!”

Mark and Kathy - Denver (Buyers)

• “When deciding to place my house on the market I had a strong feeling that it would be pretty difficult to sell in a timely manner, I called Leslie and she was able to help us right away. She did an amazing job putting this place on the market the day I decided I wanted to sell. She kept up with me and helped by giving us ideas on what we should do to sell the property even faster. She made the whole selling your property run smoothly and the most time efficient. With the situation I was in, I was nervous about our place selling at the price we wanted it to do. Twenty one days after being on the market and many showings later we got a contract. Leslie also made sure that our house appraised at its very best value. She exceeded our expectations put in a lot of hard work and effort on her part. We got our place sold fine and with her hard work we are on our way to close on another property. I would recommend Leslie to anybody that is looking now or even looking later to use as their agent. I feel that she is really knowledgeable with real estate. If you don’t want an agent that beats around the bush then she is the agent for you. I hope you have a happy buying experience and an even better one with a real estate agent like Leslie Heldenbrand.”

Curtis and Kim - Denver/Arvada (Sellers and Buyers)

• “Leslie helped me sort through all the options, paperwork and craziness that comes with purchasing a new home. I felt she was extremely helpful and has some of the best customer service skills I have ever received. She works hard and I always felt comfortable. I can not be happier with the results. She comes highly recommended and when I have a future home purchase, I will be working with her again.”

Matt – Denver (Buyer)

• “Doug Hutchins and Leslie Monaco were very professional from the beginning to the end of our home buying process. They helped us meet all deadlines that came up during the closing process of our new home. Anytime we had a question their response was quick and accurate. Since we are new to the area they have helped us settle into the community as smoothly as possible.”

Ken and Paula - Castle Rock (Buyers)